On when you inherit a mess and you're staring at chaos, your first instinct is all wrong.
Whether I’m stepping into a new role, working with a new client, or taking on a new project:
First, we get curious.
Next, we plan together.
Then, we test it out.
I could see the problems. I knew what needed to change. Reorganize, restructure, clarify roles, get the right people in the right seats.
I wanted to move fast.
But I’d learned something from my years as an operator: when you’re staring at chaos, your first instinct is usually wrong.
Whether I’m stepping into a new role, working with a new client, or taking on a new project:
First, we get curious.
Next, we plan together.
Then, we test it out.
I could see the problems. I knew what needed to change. Reorganize, restructure, clarify roles, get the right people in the right seats.
I wanted to move fast.
But I’d learned something from my years as an operator: when you’re staring at chaos, your first instinct is usually wrong.